Chat with us
qr code image
Scan the QR code or click the link below to chat with us on WhatsApp.

We are at your service 
Chat with our concierges for expert assistance, inquiries and suggestions.

Our digital concierge service is here for you during mall opening hours to answer any questions you might have.
Our well-trained customer representatives will help you in every way that matters.
Looking for a certain dress, a toy or beauty product?
Need help with booking a table at one of our many restaurants?
Or have a question about a specific service or offer?
Just connect via WhatsApp and we will take care of it.
 
We are on a journey of creating wonderful experiences and great moments 
for you and your loved ones at Mall of the Emirates.

 

 

The 9

1 Explore exclusive membership benefits and how to enrol.
2 Visit The 9 and enjoy your personalised tour and membership card.
3 Book exclusive services and experiences below.

Located at the Mall of the Emirates, Kempinski Hotel, The 9 is a members-only club to indulge the interests of the most discerning individuals. Enjoy an open lounge space with luxurious seating, curated books, board games and other amenities to relax and unwind. The lounge is equipped with a premium concierge service and direct valet access, providing an unparalleled level of convenience and comfort.

 

Other experiences are bookable for members and listed below.