We have created a direct channel on WhatsApp so you can text us at your convenience.
Just ask us a question or raise a concern and one of our customer representatives will assist you on chat.
We are happy to answer all your queries, from opening hours, locating lost items, learning about specific services and much more. Just ask it or suggest it and we will be happy to support you.
We are on a journey of creating wonderful experiences and great moments for you and your loved ones at Mall of the Emirates.
You can do so much more than shop, eat, and play in the mall. Next time you are here, you can make your essential Etisalat payment, so you stay connected. For your convenience, you can rent a car in Dubai or send a parcel with DHL Dubai. Pop into Photo One to capture lasting family memories on film. Or sort out everyday essentials like life insurance at AXA.
Whatever you need to do, we’ve got all your regular high-street services under one air-conditioned roof, and with no hassle parking to make life even more comfortable. If you’re looking for a car rental to drive out of the city into the desert for the weekend, head to Thrifty Car Rental. It’s the largest car rental firm in the UAE, so you can choose precisely what wheels you want from 4x4 to economy mini. If it’s a sightseeing tour that you’re planning, you’ll find City Sightseeing and The Big Bus Company tour offices here. Or if you want to go further afield, discover the latest deals and book flights and holiday packages all over the world with the help of Al Rostamani Travel. If it’s time to upgrade your Etisalat data packages, pop into the Etisalat UAE store on level one. With the right Etisalat elife package, you’ll be happily streaming with ultra-fast broadband. That means you can catch your favourite box-sets and live sports and never miss a second.
Take a look below to discover the speciality services available in the mall.