We are at your service
Chat with our concierges for expert assistance, inquiries and suggestions.
Our digital concierge service is here for you during mall opening hours to answer any questions you might have.
Our well-trained customer representatives will help you in every way that matters.
Looking for a certain dress, a toy or beauty product?
Need help with booking a table at one of our many restaurants?
Or have a question about a specific service or offer?
Just connect via WhatsApp and we will take care of it.
We are on a journey of creating wonderful experiences and great moments
for you and your loved ones at Mall of the Emirates.
Send money overseas or arrange finance for a new luxury watch you’ve got your eye on at our choice of banks and financial services centres.
Whether you are looking for the nearest ATM or want to open a new account, you’ll find banks located on each level. These offer a full range of banking and personal financial services, from savings accounts to credit cards and loans. If you’re in a hurry, our store locator and mobile app will help you find the nearest bank to you. If it’s cash that you need, search for an ‘ATM’. Bank opening hours at The Mall of The Emirates vary, but ATMs are available 24 hours for your convenience.
It’s simple, safe, and quick to send money to your family in the choice of trusted exchange centres at the mall. You can use some of the most popular money transfer services such as UAE Exchange and compare fees to get the best deal. As well as remittance and mobile phone top-ups to other countries, there’s a wide range of other useful foreign exchange services available. This includes buying currency for your next trip abroad or cashing in travellers’ cheques. The exchanges usually are open until midnight to make life easier, and there are plenty to choose from, so you won’t be left waiting.
Find banks and browse what services are available in our list of banks and financial services below.