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Chat with our concierges for expert assistance, inquiries and suggestions.
Our digital concierge service is here for you during mall opening hours to answer any questions you might have.
Our well-trained customer representatives will help you in every way that matters.
Looking for a certain dress, a toy or beauty product?
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Or have a question about a specific service or offer?
Just connect via WhatsApp and we will take care of it.
We are on a journey of creating wonderful experiences and great moments
for you and your loved ones at Mall of the Emirates.
What better way to efficiently enhance your shopping experience at Mall of the Emirates than with your own expert stylist?
Get an expert stylist by your side through your assisted shopping journey. Your expert will shed the light on personally tailored tips & tricks to help you shop for your unique style and body.
Your journey begins from home. After your booking is confirmed, complete a simple questionnaire to help you come prepared to your session. You will then meet your stylist at your personal consultation where you will have an in-depth conversation reviewing the questionnaire and building your style to create a personal shopping list. Then, off you go on your shopping quest!
The stylist will help you learn how to dress for your body shape, tone, colouring, personality and lifestyle, all within your unique budget. There is no minimum spending required! Your stylist will work to achieve your shopping goals and fashion style within your needs.
With access to over 600 brands at Mall of the Emirates, your stylist will take you to the shops based on your budget. As we have no affiliation to one shop, your stylist isn’t guided by targets, commission or confined to one retailer. The goal is to understand you, your needs and leave you feeling your best.
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You may amend your package (date, time, stylist) up to 72 hours before the session free of charge. Additional charges may apply depending on the package chosen.
The beauty of this personal styling service is that it’s all about you. We do not have an affiliation to any one store or brand making this service totally unique. The brands/stores selected are solely based on your requirements and preferences through the style questionnaire.
We highly recommend you attend the session in person for the best results.
The beauty of this service is that any and all brands are accessible during your style session. This means that you are able to experience even more in terms of brands during your time with your stylist. If you would rather stick to a select few shops, our stylist are able to put items aside for your arrival. Based on your preference, our stylists will be able to pre-pull items and keep them ready for you before your arrival.
We currently only offer personal stylist services, however we will be launching the shopping assistant services in the near future!
Once the service has been completed, you have the option to take your shopping bags with you or have us deliver them to your home free of cost!
You will be sent a style report follow-up 48 hours after your session. This will include style advice specific to you and suggestions of how to style your pieces going forward as well as a color chart.
You may text the stylist via the stylist chat service after the session (up to 24 hours). After this time, the chat will be closed.
There will be plenty of time during your session for any breaks. If you have any specific requirements, please let your stylist know in advance.
We usually require 48 hours notice before a session to allow your stylist to fully prepare. If however you need an appointment on the same day, we will endeavor to accommodate.
Up to 1 month.
The service must be paid in advance to secure your booking. The payment link will be sent to you after the booking is confirmed.
The date and time of your booking can be changed up to 72 hours before your session. Should you wish to amend your session less than 72 hours from your session, a fee of AED 200 will be charged.
You may amend your package (date, time, stylist) up to 72 hours before the session free of charge. Should you wish to amend your session less than 72 hours from your session, a fee of AED 200 will be charged.
If for any reason you are unable to make your appointment, you must inform Style Doctors personal stylists/ booking coordinator as soon as possible before the scheduled time. If less than 48 hours notice of cancellation is given, 100% percent of your total fee will be non-refundable and rescheduling is not possible. This is subject to a case by case basis.
We understand that people get ill and we recommend that you contact your booking coordinator ASAP. Less than 24 hours notice will incur a rescheduling fee of AED 200. This is subject to a case by case basis.
You are entitled to cancel your booking and get a full refund 48 hours before the service commences. After this time, you will not be able to have a refund. This is subject to a case by case basis.
You may add on a Mall of the Emirates gift card to your session which can be used at any of the retailers during your style session. Minimum amount for a gift card is AED 50 and maximum amount is AED 3,500.
It depends on your needs and preferences! We can shop on a very small budget to an unlimited amount. We focus on educating you on what suits you, without the pressure of buying. Whatever your budget is, you can be sure that you will get the best items available and will come away with a capsule wardrobe that can be mixed and matched together.
Of course, you will be able to purchase a gift card from any Customer Service desk.