Chat with us
Scan the QR code or click the link below to chat with us on WhatsApp.

We have created a direct channel on WhatsApp so you can text us at your convenience.

Just ask us a question or raise a concern and one of our customer representatives will assist you on chat.

We are happy to answer all your queries, from opening hours, locating lost items, learning about specific services and much more. Just ask it or suggest it and we will be happy to support you.

We are on a journey of creating wonderful experiences and great moments for you and your loved ones at Mall of the Emirates.

Media Centre


Win the best of Mall of the Emirates’ world-class shopping and entertainment this Eid Al Fitr

Three families will get a chance to stay, play and shop by winning: a AED 5,000 gift card, a staycation at Sheraton Mall of the Emirates, passes to Ski Dubai, tickets to VOX Cinemas and a memorable Magic Planet experience.


Majid Al Futtaim—the leading shopping mall, communities, retail and leisure pioneer across the Middle East, Africa and Asia—is celebrating Eid Al Fitr across its shopping destinations. For the occasion, Mall of Emirates will be offering spectacular family entertainment and unprecedented prizes to win from June 8 to 17, 2018.

In light of the occasion of Eid Al Fitr, Mall of the Emirates will become the ultimate destination to come together and celebrate for all residents and tourists in Dubai, with entertainment, special promotions and incredible prizes to win.

In line with Majid Al Futtaim’s vision to create great moments for everyone, everyday, three lucky families will go home with the MOE Ultimate Family Package. To participate, shoppers simply need to spend AED 650 at Mall of the Emirates between June 8 and June 17, 2018.

Winners are in for a treat, as the prize includes the absolute best of what Mall of the Emirates offers in terms of entertainment. Each family of two adults and two kids will move into their new weekend residence and enjoy a two-night staycation at Sheraton Mall of the Emirates; they will hit the ski slopes at Ski Dubai; catch a movie at VOX Cinemas; have some fun at Magic Planet with cards worth AED 500, and…go on a shopping spree with their AED 5,000 mall gift card! Lucky winners will be announced on the third day of Eid Al Fitr.

From June 14 to 17, freestyle footballers will entertain the crowds with jaw-dropping performances promising to entertain the whole family and setting the mood for the kick-off of the much-anticipated FIFA World Cup. Visitors will continue to enjoy the mall’s traditional Middle Eastern hospitality with complimentary Arabic coffee and dates throughout the weekend of celebrations.