We have created a direct channel on WhatsApp so you can text us at your convenience.
Just ask us a question or raise a concern and one of our customer representatives will assist you on chat.
We are happy to answer all your queries, from opening hours, locating lost items, learning about specific services and much more. Just ask it or suggest it and we will be happy to support you.
We are on a journey of creating wonderful experiences and great moments for you and your loved ones at Mall of the Emirates.
Mall of the Emirates, Majid Al Futtaim’s flagship lifestyle and luxury shopping destination hosts its highly anticipated holiday celebrations creating a magical atmosphere for the whole family this festive season.
Mall of the Emirates, Majid Al Futtaim’s flagship lifestyle and luxury shopping destination hosts its highly anticipated holiday celebrations creating a magical atmosphere for the whole family this festive season. This year shoppers will be asked what gifts they most wish for over the holidays with the chance to have them come true. From breathtaking decorations, animated shows and an enchanting display – Mall of the Emirates is the must-visit festive destination to ring in the holiday cheer.
“Following our vision of creating great moments for everyone, everyday, Mall of the Emirates is creating another memorable experience for our loyal shoppers by making wishes come true. Renowned for its holiday celebrations, Mall of the Emirates is decked with enchanting displays and hanging ornaments while the spirit of the season will be recreated with captivating family entertainment,” said Hussain Moosa, Associate Director for Mall of the Emirates, “We are excited to welcome everyone to the mall during this joyful time and we look forward to rewarding guests with special gifts, and most of all, a truly magical family experience.”
Until December 20th, guests will have the chance to win their wish from anywhere in the mall. Shoppers will be asked to share their wishes at the ‘Wish a Gift’ booth to be entered into the draw where ten lucky winners will be selected, with gifts worth up to AED 10,000 being given away daily this festive season. So far Mall of the Emirates has rewarded four shoppers with incredible prizes, Asma Hafiz won stunning gold jewellery set, Domnic Picardo won a mall shopping voucher worth AED10,000, Chloe Yang won an iPhone 6 and Asmahan Serhan has taken home an xbox for her children.
And the holiday cheer does not stop there! Until December 24th guests can enjoy enchanting interactive and animated shows, held three times daily, that are sure to captivate the spirit of the season for the whole family.
The Central Galleria boasts Mall of the Emirates most iconic festive display - the giant 12-metre winter tree draped in glistening lights, gold fur and ornaments serving as the perfect centerpiece. Circling the tree, a traditional train with flashing headlights and realistic sounds adds a touch of nostalgia for adults and bundles of excitement for the little ones. Looking up to the ceiling, animated sceneries inside four metre-wide inflatable balls will complete the seasonal experience. To kick of their shopping trip with sparkle, shoppers will be welcomed with glittering light curtains at each entrance of the mall, while corridors will be adorned with festive banners and with 3D ornaments.
As a year-round haven for all things winter, Ski Dubai is embracing the festive cheer from December 11th to December 23rd transforming into a Winter Wonderland complete with Santa’s Grotto, seasonal snow-topped trees, a Christmas Market and personalised photo sessions.
With all of this, and more, the holiday season at Mall of the Emirates is sure to delight and amaze, bringing families, friends and loved ones together to share in the seasonal spirit, creating great moments for everyone, everyday.