We are at your service
Chat with our concierges for expert assistance, inquiries and suggestions.
Our digital concierge service is here for you during mall opening hours to answer any questions you might have.
Our well-trained customer representatives will help you in every way that matters.
Looking for a certain dress, a toy or beauty product?
Need help with booking a table at one of our many restaurants?
Or have a question about a specific service or offer?
Just connect via WhatsApp and we will take care of it.
We are on a journey of creating wonderful experiences and great moments
for you and your loved ones at Mall of the Emirates.
Mall of the Emirates will host a festive market in collaboration with Ripe Market while Ski Dubai to be transformed into a Winter Wonderland
It is beginning to look a lot like the festive season and, Mall of the Emirates and Ski Dubai have announced an incredible programme of festive events to celebrate the holiday season. Guests can experience a world of festive joy at Mall of the Emirates’ festive market from 26 November - 24 December and a white holiday at Ski Dubai’s Winter Wonderland from 01 - 25 December
Mall of the Emirates’ first ever festive market overlooks the magical snowy slopes of Ski Dubai and is held in collaboration with Ripe Market. This unique festive market is made of 19 vendors with a rich range of festive food and beverage favourites and holiday-themed trinkets and gifts.
Guests and visitors to Mall of the Emirates will also be allowed to donate their SHARE rewards points to the Emirati Red Crescent in order to help vulnerable members of society and ensure everyone gets to enjoy a truly great and memorable festive season.
Nada Abu Saab, Marketing Director at Majid Al Futtaim – East Region Shopping Malls, said: “We are ending the year on a positive and uplifting note, delivering a truly unique festive experience. We have adapted and evolved in current times without compromising on the experiences we offer. Through our festive campaign, we aim to spark the sense of meaningful giving by remembering those who are less fortunate. On that note, we encourage everyone to share their SHARE rewards points to the Emirati Red Crescent. At Majid Al Futtaim we are committed to our community by creating great moments for everyone, every day as much as we are to giving back to the wider community and those in need.”
Maria Gedeon, Marketing Director at Majid Al Futtaim Leisure, Entertainment and Cinemas said, “This year, celebrating togetherness with family and friends is more important than ever. While things will be a little bit different, guests can rest assured that Majid Al Futtaim has put in place extensive measures to ensure that everyone can enjoy the holiday season in a safe and fun way. With an array of festive experiences, Ski Dubai’s Winter Wonderland is the perfect place to create lasting memories in a magical setting with loved ones.”
Both Mall of the Emirates and Ski Dubai are exceeding recommended health and safety guidelines and have implemented an all-encompassing sanitisation and physical distancing plan to ensure that guests can enjoy a comfortable experience with added peace of mind.
Ski Dubai’s Winter Wonderland is open from 01 - 25 December (9am – 9pm). Ticket prices start from AED125 and a regular Ski Dubai ticket can be upgraded for AED75. Each ticket includes a meet and greet with festive characters, a printed photo to capture the special moment, a gift bag as well as a signature hot chocolate. Group and family passes are also available. For more information or to make a booking visit skidxb.com/christmas.