Chat with us
Scan the QR code or click the link below to chat with us on WhatsApp.

We have created a direct channel on WhatsApp so you can text us at your convenience.

Just ask us a question or raise a concern and one of our customer representatives will assist you on chat.

We are happy to answer all your queries, from opening hours, locating lost items, learning about specific services and much more. Just ask it or suggest it and we will be happy to support you.

We are on a journey of creating wonderful experiences and great moments for you and your loved ones at Mall of the Emirates.

Wheelchair Stands

Manual wheelchairs are available throughout the mall. They are free of charge and can be found in designated wheelchair cabinets at the key entrances of the mall (except the 4th floor and the Valet Parking Entrances). Visitors can borrow a complimentary wheelchair to enjoy the diverse shopping, dining and entertainment options with ease and simply return it when they’re done using it.