We are at your service
Chat with our concierges for expert assistance, inquiries and suggestions.
Our digital concierge service is here for you during mall opening hours to answer any questions you might have.
Our well-trained customer representatives will help you in every way that matters.
Looking for a certain dress, a toy or beauty product?
Need help with booking a table at one of our many restaurants?
Or have a question about a specific service or offer?
Just connect via WhatsApp and we will take care of it.
We are on a journey of creating wonderful experiences and great moments
for you and your loved ones at Mall of the Emirates.
We are connecting you with stores online by text, chat, and video.
Receive expert advice on products that best suits you and your needs.
How it Works:
Benefit from both the convenience of online shopping and the luxury of the in-store associate.
Launch the chat to be able to speak to an expert now.
Follow few simple steps to start your Live Shopping experience:
1) Click on the chat bubble below
2) Select a brand or choose a category
3) A sales associate from the store will contact you via chat.
4) You will receive videos, images, and recommendations on the products you're looking for. You can also speak with them directly through a video call.
5) Once you're done selecting all desired products, you can complete the purchase online, or we can reserve the products for you.
6) You can get the items delivered to your home or arrange a pickup at the store.