We have created a direct channel on WhatsApp so you can text us at your convenience.
Just ask us a question or raise a concern and one of our customer representatives will assist you on chat.
We are happy to answer all your queries, from opening hours, locating lost items, learning about specific services and much more. Just ask it or suggest it and we will be happy to support you.
We are on a journey of creating wonderful experiences and great moments for you and your loved ones at Mall of the Emirates.
At Mall of the Emirates, we always keep you and your little ones in mind when we plan the fun. We are proud to offer a wide range of activities across the mall, for the whole family to enjoy.
Magic Planet is the largest indoor amusement park in the region. It features several first-time-ever, global award-winning rides and games. Cosmic 10-pin bowling, bumper cars, pool tables and more amusement machines than you can count! Discover the world of fun rides, games & attractions by visiting www.magicplanetmena.com
Ski Dubai is as perfect for children as much as it is for the real skiers out there. The Snow Park includes toboggan runs, interactive games, ice caverns and elevated walkways. You can look down at the alpine setting below from the elevated walkways. If the kids want to build snowmen or throw snowballs at dad, then there are plenty of play areas for that too! For prices and other details, please visit www.skidxb.com
With a 14 cinemas complex, VOX Cinemas offers you the best. It has the latest technology and an outstanding experience. The new Senstadium® cinemas are exclusive to VOX Cinemas. We have the biggest, loudest, clearest and most convenient screens ever! The top blockbusters are one click away. Pick the perfect movie for you, find session times, and book tickets at www.voxcinemas.com
Baby Push cars
You can rent Baby strollers through Fun Rider. The location of the Fun Rider is on Ground level parking entrances A, C & D (near taxi pick up).
Baby Changing Facilities
Mothers are welcome to use our facilities for their babies. They can find them in all washroom areas. We offer seating areas for mothers to feed their babies in comfort.