Chat with us
Scan the QR code or click the link below to chat with us on WhatsApp.

We have created a direct channel on WhatsApp so you can text us at your convenience.


Just ask us a question or raise a concern and one of our customer representatives will assist you on chat.


We are happy to answer all your queries, from opening hours, locating lost items, learning about specific services and much more. Just ask it or suggest it and we will be happy to support you.


We are on a journey of creating wonderful experiences and great moments for you and your loved ones at Mall of the Emirates.

Digital Concierge

 
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Scan the QR code or click the link below to chat with us on WhatsApp.

 

 

We are at your service
Chat with our concierge for expert assistance, inquiries and suggestions.

 

Our digital concierge service is here for you during mall opening hours to answer any questions you might have.
Our well-trained customer representatives will help you in every way that matters.
Looking for a certain dress, a toy or beauty product?
Need help with booking a table at one of our many restaurants?
Or have a question about a specific service or offer?
Just connect via WhatsApp and we will take care of it.

We are on a journey of creating wonderful experiences and great moments for you and your loved ones at Mall of the Emirates.