We have created a direct channel on WhatsApp so you can text us at your convenience.
Just ask us a question or raise a concern and one of our customer representatives will assist you on chat.
We are happy to answer all your queries, from opening hours, locating lost items, learning about specific services and much more. Just ask it or suggest it and we will be happy to support you.
We are on a journey of creating wonderful experiences and great moments for you and your loved ones at Mall of the Emirates.
Chat with us, exclusively at Mall of the Emirates
Our Official WhatsApp Channel is now ready and available to receive all your inquiries and suggestions for Mall of the Emirates;
We are happy to support with any query you may have ranging from:
•Mall Opening Timings
•Mall Stores Availability, Locator and Timings
•Marketing Campaigns and Offers available within the mall (Spend & Win, Entertainment and Events)
•SHARE App Requests
•Trends at your Doorstep (Online Shopping)
•Hands Free service and Pickup request
•Mall Gift Cards
•Mall Services (Wifi, Portable Chargers, Ticketless Parking, Valet Parking, Wheel Chairs and many others)
•Taxis drop-off and pick-up Service
•We are more than happy to support with any other requests to always create wonderful experiences and great moments for yourselves, family and friends at Mall of the Emirates.