Chat with us
Scan the QR code or click the link below to chat with us on WhatsApp.

We have created a direct channel on WhatsApp so you can text us at your convenience.

Just ask us a question or raise a concern and one of our customer representatives will assist you on chat.

We are happy to answer all your queries, from opening hours, locating lost items, learning about specific services and much more. Just ask it or suggest it and we will be happy to support you.

We are on a journey of creating wonderful experiences and great moments for you and your loved ones at Mall of the Emirates.

Download Mobile App



An experience beyond shopping!
There is always something exciting happening at Mall of the Emirates, and our App will keep you in the loop!
Be the first to know about our latest events and offers. Get all the details you need for your visit, such as opening hours, guest services, current campaigns, and more, all from the comfort of your home.
Our mobile app features information about 630+ brands, including department stores, fashion, lifestyle, and the largest Carrefour in the city.


A more efficient look and feel! Easily navigate and access the new services and features that assist you throughout your mall visit.

Easily find what you are looking for using the new filters & quick links.

Need to find a store location inside the mall? Our step-by-step in-mall navigation is the easiest way to move around.
Spend more time in your chosen stores, and less time trying to find them with the help of our Store Locator. It will help you get easy directions to the mall’s amenities and shops.

● Access to store directory for over 630+ stores.
● Find the contact details of every shop.
● Explore the latest collections and what is on sale.
Driving? Get directions to the mall directly from the App.
Need a drive to or from the Mall? Book your ride with Careem, RTA Taxi or Uber directly from the app.

● Book tickets for the exciting experiences at Ski Dubai, our indoor ski resort.
● View movie timings, watch trailers and purchase tickets for various movies at VOX Cinemas.
● Know about the list of hotels connected to the mall and make dinner reservations at selected restaurants.
● View menus and ratings of the restaurants at the mall and locate your favorite dining option for the evening.
● Participate and win in our various mall promotions.
● Check your balance and buy a mall gift card for your loved ones.
● Find all ATMs available at the mall.