We have created a direct channel on WhatsApp so you can text us at your convenience.
Just ask us a question or raise a concern and one of our customer representatives will assist you on chat.
We are happy to answer all your queries, from opening hours, locating lost items, learning about specific services and much more. Just ask it or suggest it and we will be happy to support you.
We are on a journey of creating wonderful experiences and great moments for you and your loved ones at Mall of the Emirates.
Mall of the Emirates is the world’s first shopping resort, in the heart of Dubai.
It features about 630+ brands, in an area of 233,467 sqm. It includes department stores, fashion and lifestyle. It also has sports, electronics, home furnishing and the largest Carrefour in the city.
The mall is the perfect destination for families. It offers fun attractions and activities such as Magic Planet, VOX Cinemas and Ski Dubai. On top of that, with more than 100 dining and café selections, the mall has something for everyone.
Mall of the Emirates provides an unmatched luxury, with more than 80 of the world’s most renowned designer brands.
For the guest's comfort, the mall has two adjoining hotels. The 5-star Kempinski Mall of the Emirates and the 5-star Sheraton Dubai Mall of the Emirates Hotel.