Customer Service
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MALL OPENING HOURS

SUNDAY - WEDNESDAY : 10.00 A.M -12.00 A.M
THURSDAY- SATURDAY : 10.00 A.M -01.00 A.M

Services

To make your visit to Mall of the Emirates a memorable and care-free experience, Mall of the Emirates offers an array of services including car rentals, exchanges, ATMs, free WiFi and kids carts to name a few. Visitors to the Mall can make use of these services by contacting any of the four customer-service desks, which are situated in different locations on the ground and first floor.

Gift Cards

Gift Cards at Mall of the Emirates

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Getting Here

By Car Mall of the Emirates is strategically located in the heart of ‘New Dubai’, at interchange 4 on Sheikh Zayed Road. Driving down Sheikh Zayed road, it is very easy to see the Mall of the Emirates at the 4th interchange.

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Kids Information

Kids just want to have fun! If you are young or simply young-at-heart, Mall of the Emirates has a wealth of activities to keep you entertained. Whether it’s energetic skiing, simulated race track driving or the latest Disney blockbuster, you will find plenty of different ways to have fun.

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MallConnect

Simply connect and fill in your details to receive password by SMS*

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Parking Information

Visitors Parking - Schedule of Fees Free Parking on Weekends and Public Holidays Sunday - Thursday 0 – 4 hrs FREE 4 – 5 hrs AED 20 5 – 6 hrs AED 40 6 – 7 hrs AED 60 7 – 8 hrs AED

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Customer Service

General & VIP ServicesService with a smile!To make your visit to Mall of the Emirates a memorable and care free experience, offer an array of services specially designed to care of customers' needs and help them shop with ease.

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Shuttle Services

Mall of the Emirates operates shuttle buses to and from a number of nearby hotels.

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Tourist Information

To make your visit to Mall of the Emirates a memorable and care free experience, offer an array of services specially designed to care of customers' needs and help them shop with ease.

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