Whether you’re in the market for home appliances, a new mobile phone, the latest camera or tech gadgets – Mall of the Emirates has a wide range of electronics and specialty stores bringing the newest technology at varying price-points.
E-City General Trading LLC is a company incorporated during the year 2008 with its headquarters in Dubai, United Arab Emirates. It is a part of the Al Batha Group of Sharjah, which is one of the largest private business groups in the UAE, consisting of more than 20 autonomous companies in the diversified sectors of automobiles, pharmaceuticals, contracting, manufacturing, electronics, FMCG, real estate, education.
Emax, the electronic arm of the Landmark Group, was launched in 2005. Emax retails over 100,000 products and more than 300 top class brands across 17 categories. Customers can find widest spectrum of products ranging from audio, video, appliances, mobile phones, photography, gaming, IT, CD/DVD, lighting, fitness equipment, toys, personal-care and all related accessories. Year-long deals, wrapped in a range of value services, have made Emax the favorite electronics destination of consumers.
The consumer division of harmanhouse oversees the sales, marketing and distribution of JBL, Infinity and Harman Kardon speakers, home theatre packages, audio components, as well as a range of microphones and headphones from AKG and Inter-Connect and speaker cables. Located all over the UAE, it boasts 10 showrooms located on Sheikh Zayed Road, Mall of the Emirates, Dubai Festival City, Deira City Centre, Al Nasser Square, IBN Battuta Mall, Mirdiff City Centre, Dubai Mall; Abu Dhabi Marina Mall and Sharjah City Centre, as well as its shop-in-shop concept in Plug-ins, Sharaf DG, Emax and Jumbo as its strong and active dealer network. The professional systems division of harmanhouse retails and distributes speakers, amplifiers, mixing consoles, microphones, sound processors, intelligent lights, touch-screen automation and projectors, as well as offering audio/video, lighting and automation solutions of the state-of-the-art audio systems for clubs, hotels, cinema theatres, auditoriums, etc.
As the specialist in providing integrated audio/visual solutions for the complete home, harmanhouse offers an elaborate range of the world class home theatres and sound systems, hi-tech audio components, weatherized outdoor speakers, ambience-building lighting systems and breathtaking Plasma TVS. With a dazzling choice of the world’s best known brands – JBL, harman/Kardon, Infinity, Mafco, Samsung, AKG, Niles & McIntosh. harmanhouse is all you need to convert your dream home into the perfect movie theatre for premiering the latest Hollywood blockbusters, or an auditorium for a sound-stirring musical concert.
In March 2011, Ajman City Centre awarded Jacky’s as the ‘Best Electronics & Telephone Accessories Store’, while in May 2010, Jacky’s was awarded Super Retailer of the Year in the Reseller Middle East Awards 2010. Meanwhile, in March 2011, Jacky’s Express received the ‘Best Electronics and Telephone Accessories Store’ award from Sharjah City Centre, a feat it received for three consecutive years since 2009. For the past two years, it has also been voted ‘Best Electronics and Entertainment Store’ by the Mall of the Emirates.
In March 2008 and April 2010, Jacky’s Electronics was awarded the ‘Best Retail Company of the Year Award’ in the Channel Middle East Awards. Additionally, Jacky’s Electronics was recognized for its ‘Outstanding Performance in 2008’ by Sony Vaio in February 2009. In 2008, Jacky’s scooped the ‘Best Electronics and Entertainment Store’ award for Jacky’s Express at the Mall of the Emirates Retailers’ Annual General Meeting. Jacky’s Electronics also received the ‘Best Electronics and Entertainment Store’ award from the Deira City Centre Annual Retailers.
In June 2007, Jacky’s was recognized as the ‘Best Service Performance Outlet’ in the electronics category by the Dubai Service Excellence Scheme instituted by the Dubai Chamber of Commerce and Industry. It is also a member of the Dubai Quality Group. Jacky’s is the only electronics company to be awarded ‘Superbrand’ status six times in a row by the UAE Superbrand Council.
Jumbo currently has over 35 stores across UAE and Oman, including its most recent opening in the Marina Mall in Abu Dhabi. The company looks to grow within its existing markets and is also focused on expanding its retail presence in Qatar, Bahrain and Kuwait.
Jumbo Electronics is the sole distributor for SONY and also represents and retails global brands like Apple, HP, BlackBerry, Acer, Nokia, Casio, Dyson, Gorenje, Brother, Compaq, Dell, Ricoh, Epson, HTC, Lenovo, LG, Motorola, Nokia, Packard-Bell, Samsung, Sony-Ericsson and Toshiba. Jumbo is also the parent company of affordable electronics manufacturer Supra, which offers quality, value for money home appliances and consumer electronics products.
The company is committed to customer service, an area it has been an industry leader for the past 30 years. Jumbo recently celebrated the anniversary of its 70,000sq ft customer service centre in Jebel Ali Industrial, Dubai, which more than doubled levels of services and repairs within 12 months.Another key driving force for its customer service, Jumbo’s dedicated customer hotline, 800 JUMBO, receives over 10,000 phone calls a month from customers asking about everything from product information to installation, to store locations and opening hours, and service enquiries.