Jumbo Electronics - Retail Established in 1974, Jumbo Electronics is UAE’s leading IT specialist and consumer electronics company that is committed to offering the best-in-class value proposition for discerning customers and market-leading customer-service, backed by its accessible locations and growing store network
Jumbo currently has over 35 stores across UAE and Oman, including its most recent opening in the Marina Mall in Abu Dhabi. The company looks to grow within its existing markets and is also focused on expanding its retail presence in Qatar, Bahrain and Kuwait.
Jumbo Electronics is the sole distributor for SONY and also represents and retails global brands like Apple, HP, BlackBerry, Acer, Nokia, Casio, Dyson, Gorenje, Brother, Compaq, Dell, Ricoh, Epson, HTC, Lenovo, LG, Motorola, Nokia, Packard-Bell, Samsung, Sony-Ericsson and Toshiba. Jumbo is also the parent company of affordable electronics manufacturer Supra, which offers quality, value for money home appliances and consumer electronics products.
The company is committed to customer service, an area it has been an industry leader for the past 30 years. Jumbo recently celebrated the anniversary of its 70,000sq ft customer service centre in Jebel Ali Industrial, Dubai, which more than doubled levels of services and repairs within 12 months.Another key driving force for its customer service, Jumbo’s dedicated customer hotline, 800 JUMBO, receives over 10,000 phone calls a month from customers asking about everything from product information to installation, to store locations and opening hours, and service enquiries.